Frequently Asked Questions
Your questions answered
What is DigiClass?
DigiClass is an online learning platform that brings together high-quality educational video lessons from trusted learning partners — all in one safe, easy-to-use space for children of different ages.
What ages is DigiClass suitable for?
DigiClass offers age-appropriate content for children from preschool through high school — typically ages 3 to 18. Lessons are grouped by learning stage to help parents choose the right content.
Do I have to pay for each course or class?
No. DigiClass works on a subscription model.
Once you sign up, you get unlimited access to all courses and learning partners — no pay-per-course fees.
What does my subscription include?
Your subscription gives you:
- Unlimited access to all learning partners
- All subjects and age groups included
- New lessons added regularly
- Access anytime, on any device
Can I cancel my subscription?
Yes.
If you’re on the monthly plan, you can cancel anytime.
Annual subscriptions remain active until the end of the billing period.
Is DigiClass safe for children?
Yes. DigiClass is built with children in mind.
All content is curated from trusted education partners and designed to be age-appropriate, educational, and safe for young learners.
Can my child learn on a tablet or phone?
Yes. DigiClass works on desktop, tablet, and mobile devices, allowing children to learn anytime, anywhere.
Can more than one child use one account?
At the moment, DigiClass accounts are designed for single-household use. Parents can access content across multiple age groups using the same account.
Do lessons follow the school curriculum?
Many lessons support core school subjects such as math, reading, science, and language skills. DigiClass complements classroom learning and helps reinforce key concepts.
Who creates the learning content?
All lessons come from trusted education partners, experienced tutors, and established children’s learning brands — carefully selected to support quality and engagement.
How do I get help if I have a problem?
You can contact our support team through the Contact Us page. We’re always happy to help.